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Customer Engagement Officer

Duties and Responsibilities
Perform outbound calls for customer/members services and/or appointment setting.
Non insurance or property calls
Meet and exceed daily KPI and generate reports
Report to Team Leader/Supervisor

Competencies Required
Proficiency in English Communications
Experience in customer service preferably telemarketing, helpdesk or call centre related (Both B2C and B2B) will be advantageous
Basic IT knowledge/computer skill required
Highly Motivated and Independent
Good interpersonal and communication skill
Ability to work independent and as part of a team
Training will be provided
Able to start immediately or very short notice

Please email your resume to career@efusion.com.sg
State your name and “Customer Engagement Officer” in your email subject to facilitate shortlisting.
(We regret that only shortlisted candidate will be notified.)


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